Privacy Policy

I. Introduction

Privacy Commitment. At InsureBazaar.ae (“we”, “us”, “our”), we prioritise your privacy. Our practices are designed to safeguard the confidentiality, integrity, and security of personal information we collect, use, and store.

UAE Legal Basis. We operate under the laws of the United Arab Emirates, including the Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL). This Privacy Policy outlines what we collect, why we collect it, and the measures we take to protect it.

By using our services, you acknowledge this Privacy Policy. If you do not agree, please discontinue use of our services.

II. Scope & Websites Covered

This Privacy Policy applies to interactions with our services conducted online and offline in the UAE, including:

• Website: insurebazaar.ae

It does not cover third-party websites, applications, or services that may be linked from our website. We recommend reviewing the privacy policies of those third parties.

Employee Access to Data

Access to personal data is restricted to authorised personnel who require it to perform their duties and to provide our services. We apply role-based access controls and confidentiality obligations.

III. Personal Data We Collect

We collect the following personal information you choose to provide:

• Name
• Email address
• Phone number

How You Provide It

• Submitting forms (e.g., quote, contact, support)
• Communications with our team (e.g., email, phone, WhatsApp)

We allow anonymous browsing until you submit information through our forms or communication channels.

IV. Cookies

We may use basic cookies to support site functionality and to understand general usage (e.g., remembering preferences). You can control cookies through your browser settings. Restricting cookies may affect certain features.

V. How We Use Personal Data

We process personal data for purposes permitted under UAE law, including:

• Policy issuance and service delivery (e.g., responding to requests, providing support)
• Fraud prevention and security (e.g., verifying authenticity of requests, safeguarding our services)
• Legal compliance (responding to lawful requests or obligations)

Legal Grounds for Processing

• Contractual necessity — to provide requested services
• Legitimate interests — to operate, secure, and improve our services
• Consent — where required (e.g., specific marketing communications)
• Legal obligation — where UAE laws require processing or disclosure

Automated Processing

We may use limited automation to assist with quotes or routing requests. Human review is available where appropriate.

Credit/Identity Checks

If required by law or to prevent fraud, we may conduct necessary verifications in accordance with UAE regulations.

VI. Security

We employ technical and organisational measures to protect personal data, including encryption in transit, access controls, secure environments, and periodic reviews. While no system is completely secure, we aim to promptly address and mitigate incidents.

VII. Marketing Communications

We may send service or marketing messages (including WhatsApp) where permitted by UAE law and your preferences. You can opt out at any time by following the instructions in our messages or by contacting us.

VIII. Your Rights

Subject to UAE law, you may have rights to access, rectify, erase, or restrict processing of your personal data, and to object to certain processing.

How to exercise your rights: please submit a request through our Contact Us form or email info@insurebazaar.ae. We will respond in a reasonable timeframe consistent with applicable law.

IX. Information Sharing & Disclosure

• No sale of personal data. We do not sell your personal information.
• Service provision and legal compliance. We may share information when necessary to deliver services you request or to comply with UAE laws and lawful requests.
• Protection. We may disclose information to protect our rights, users, or the public, as permitted by law.

X. Third-Party Websites

Our website may contain links to third-party sites or services. We do not control their privacy practices and encourage you to review their policies.

XI. Dispute Resolution & Jurisdiction

We aim to resolve concerns amicably. If a dispute arises, the parties will first attempt resolution through good-faith discussion and, if needed, mediation. Failing that, disputes shall be finally resolved by arbitration in the United Arab Emirates in the English language, under applicable UAE laws.

XII. Contact Us

This Privacy Policy is provided for transparency and does not constitute legal advice.